Active Voice has rolled out a turnkey speech enabled auto-attendant that's priced and aimed at small to mid-sized business markets, named "SPEAK
Via the press release & web page:
"The engineering framework of SPEAK is designed to be a sophisticated turnkey solution that is considerably more affordable, while being easy to implement, easy to deploy and easy to use. Thus, SPEAK provides SMBs a practical solution for speech attendant, corporate directory as well as mobility access.
Some productivity features the maker notes:
Upgrades customer service while reducing “zero-out” calls
Eliminates the push button frustration as well as the need to search for numbers
Provides total 24/7/365 self-service information such as employee and department directories, company information, driving directions, business hours, etc.
Performs dynamic call routing to ensure all incoming callers are treated in a personalized and professional manner
Frees front desk support to deal with important face-to-face matters
Keeps mobile workforces connected efficiently and provides hands-free access for safety
Reduces the need for maintaining and printing company directories
Secures access to your telephony resources across all networks
Per Eyal Inbar, General Manager of Marketing and Product Development:
"Active Voice SPEAK leverages LumenVox's cutting-edge Speech Engine and Digium's open standard hardware, enabling SPEAK to be offered at a price point that is unbeatable in the market and at a level of sophistication that is yet to be experienced by SMBs. The bottom line of SPEAK is simplicity, affordability and ease of use.
Labels: Active Voice, auto-attendant, IVR, LumenVox, remote speech recognition, SPEAK, turnkey