Speech-driven "Contact Portal" adds SIP technology

 

 Telephonetics VIP has improved it's time-tested ContactPortal, a speech-driven call routing system, with a variety of mainstream SIP-based PBX/ACD systems.

 Via Comm Business:
"The enhancement has been added to address the growing IP market in which Yankee Group predicts a compound annual growth rate (CAGR) of 31.4 percent & Mike Matthews, Head of Product Management, a Telephonetics VIP, comments “We are committed to listen to our customers’ real needs and the addition of SIP support is just one example of our ongoing dedication to provide interfaces for our customers’ convergent solutions.”