"SalesByFone from Angel.com makes it possible to access, update, and manage accounts, contacts and leads directly in salesforce.com through voice commands over the phone. With a simple phone call, you can record your impressions about a just-completed meeting, set a follow-up task, or connect directly to a contact".
Per PRWEB - March 5, 2008:
Angel.com, the leading provider of hosted, on-demand call center applications, has partnered with SimulScribe, the largest provider of voicemail-to-text services and visual voicemail applications, to integrate speech-to-text functionality with Angel.com products and services. The first offering using speech-to-text functionality is Angel.com's new Salesbyfone application.
SimulScribe's technology allows Salesbyfone users to transcribe meeting notes and other details over the phone and see notes appear, within seconds, in Salesforce.com contact records. Users can also automatically dial and send an e-mail to a contact simply by speaking it over the phone. These functions occur in near-real time, allowing users to quickly act on or respond to critical business situations as they happen.
Salesbyfone is the latest in Angel.com's suite of IVR (Interactive Voice Response) integration applications for Salesforce.com. Salesbyfone provides phone-based access to Salesforce.com accounts, empowering sales executives and other users to access, update, and manage key prospect information directly in Salesforce.com through voice commands.